Refund policy
AviNuts Happiness & Freshness Promise
Every AviNuts order is packed with care, joy, and attention to detail.
If your package arrives damaged, missing an item, or not as expected, we’ll make it right — always.
Food Safety First
Because our products are edible, we cannot accept returns of opened or used items.
If your order arrives with an issue related to freshness, quality, or damage during delivery, please contact us within 7 days of delivery so we can assist you promptly.
How to Reach Us
When contacting us, please include:
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Your order number
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Clear photos of the issue
We respond with warmth, care, and urgency — promise.
Refunds & Replacements
After reviewing your request, we will gladly offer one of the following:
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A replacement for the affected item(s), or
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A refund to your original payment method
Please note: Refund processing times vary based on your bank or card issuer.
Gift Orders
Received AviNuts as a gift and something isn’t right?
We’ll happily help with a replacement or issue store credit. Every gift should feel special, and we make sure it does.
Sale Items
Sale or promotional items are final sale and are not eligible for refunds unless they arrive damaged.
💛 AviNuts Promise
We stand behind the quality of every pouch we send out.
If something isn’t right, we’re here to help — quickly, kindly, and wholeheartedly.
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